FAQ
Quick answers about backup, plans, and operation.
Questions about firewall, storage, restore, and plans — straight answers so you can decide with confidence.
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Firewall
Storage
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Common questions
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What does the platform do?+
Automates database backup and restore — PostgreSQL, MySQL, MariaDB, MongoDB, Redis, and SQL Server — with configurable destination and operational panel.
Do I need to open firewall ports?+
Not for SSH origin: the connection is initiated outbound from the platform worker toward your server.
Where are backup files stored?+
In the storage you choose: platform-managed, your S3-compatible bucket, or SFTP/NAS.
How does restore work?+
You choose source and target in the panel. Before applying, the system saves a safety backup of the target database.
Can I subscribe on the website?+
Today you create an account and start with the available plan. Online payment will be available in future releases.
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